Managing Director, Enterprise Accounts at EMARKETER & Global Growth
Overview
Managing Director leads a team of Account Managers and Account Directors within EMARKETER's Enterprise Accounts. You will coach teams to maximize growth in the largest, most strategic accounts and set long term strategies with cross functional stakeholders. This hybrid NYC role requires in office presence and collaboration with the Global Account Management leadership. You will report to the SVP of Global Account Management and partner with sales operations and leadership to drive revenue growth.
What You'll Do8
- 1Lead a team of Account Managers and Account Directors managing large corporate logos within EMARKETER's portfolio
- 2Develop strategies to retain and grow bookings within assigned accounts and own a book of business with an upsell quota
- 3Actively coach the team using high performance management strategies and maintain achievement against goals
- 4Partner with Account Management leadership and sales operations to analyze customer satisfaction and health scores to categorize accounts by growth risk etc
- 5Proactively address growth opportunities and churn risk to improve customer health and retention
- 6Negotiate renewals and upsell opportunities with customers to maximize contract value
- 7Collaborate with sales enablement to onboard and train team members on new programs and processes
- 8Communicate value to executive sponsors and cross functional stakeholders to secure support for account strategies
Requirements8
- 1Experience successfully managing a team to achieve growth and retention targets in SaaS or related industries
- 2Track record of individual contributor success with similar growth and retention goals
- 3Experience with strategic account planning at very large and complex organizations
- 4Background in SaaS solutions, research, media, advertising, marketing, or financial services
- 5Strong negotiation, communication, and leadership skills
- 6Ability to analyze customer health scores and translate into action plans
- 7Willingness to work a hybrid role based in New York City with in office expectations
- 8Authorized to work in the United States without visa sponsorship
Salary Insight
$160 - $175k per year
Location
Required Skills
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