Account Director, Healthcare Marketing & Client Growth
Overview
This role owns the stability and profitability of a large healthcare account, driving revenue and brand strategy. You lead a cross-functional team, manage client relationships at the C-suite, and shape agency direction. With 7+ years in client management and a track record of $5M+ books of business, you will mentor the account team and implement innovative marketing solutions. The position demands strategic influence and operational excellence, reporting directly to executive leadership.
What You'll Do10
- 1Drive account growth and profitability, owning revenue targets and P&L for the assigned book of business.
- 2Lead the executive leadership team, providing account updates and strategic plans to meet quarterly and annual goals.
- 3Serve as the single point of contact between client and agency, building enduring relationships at the senior level.
- 4Collaborate with internal department heads to align agency resources and maximize success.
- 5Partner with Operations and Production Management to solve staffing issues and foster regular cross-functional communication.
- 6Manage, mentor, and grow the Account team, setting goals and reviewing performance to ensure high client care.
- 7Define client KPIs and communicate them to the internal team, ensuring alignment and accountability.
- 8Implement policies and procedures that help the Account team exceed performance targets.
- 9Position the agency as a strategic creative partner by aligning all work with client objectives.
- 10Develop innovative solutions to client business challenges, navigating difficult situations with clients and partners.
Requirements6
- 17+ years of client management experience, with agency background preferred.
- 2Proven leadership of $5M+ books of business with year-over-year growth.
- 3Cross-functional leadership and influencing skills to build strong partnerships.
- 4Track record of meeting or exceeding targets and objectives personally and as a leader.
- 5Ability to thrive in a dynamic agency environment, embracing change and overcoming obstacles with optimism and creativity.
- 6Skill in managing and mentoring team members to drive their personal and professional growth.
Salary Insight
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