Manager, Candidate Experience at Crusoe - Technical Recruiting
Overview
Lead and operate the coordination engine behind Crusoe’s Technical hiring at scale. Manage an international team of Recruiting Coordinators, shaping high-velocity interview processes and candidate experience. Build and optimize coordination workflows, capacity models, and surveys to influence roadmap decisions. Work closely with recruiters and hiring managers to anticipate bottlenecks and solve complex scheduling challenges.
What You'll Do10
- 1Lead a global team of Recruiting Coordinators and own end-to-end interview scheduling across multi-panel loops and timezones
- 2Ensure SLA adherence and identify workflow improvements to increase throughput and accuracy
- 3Elevate candidate and hiring team experience through scalable, compliant processes and personalized touchpoints
- 4Partner with senior leadership to build capacity models, calibrate workloads, and maintain process hygiene
- 5Troubleshoot bottlenecks, proactively solve scheduling challenges, and continuously improve interview training and feedback
- 6Collaborate with recruiters and hiring managers to anticipate bottlenecks and plan resource needs
- 7Hire, onboard, and enable IC Coordinators to scale the function
- 8Analyze surveys, NPS scores, and feedback to drive program enhancements
- 9Lead the development of interview training programs and leverage AI tools to improve processes
- 10Drive cross-functional alignment with HRIS and ATS systems to optimize data integrity and reporting
Requirements10
- 15+ Years in the recruiting coordination or operations field at a high growth tech company
- 22+ Years in a leadership role managing team performance and metrics
- 3Exceptional organization, communication, and follow-through
- 4Comfortable owning both execution and process building
- 5High operational rigor in fast-moving environments
- 6Strong familiarity with Ashby or similar ATS
- 7Bonus Points Workday HRIS experience
- 8Knowledgeable about candidate and hiring experience surveys and NPS
- 9Experience building or running interview training programs
- 10Proficiency in recruiting and AI tools such as Coder Pad, Metaview, Glassdoor/Indeed
Salary Insight
Salary not disclosed in listing
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