Global Manager Recruiting Operations, AI
Overview
You will lead and scale the recruiting coordination function across Harvey's global offices, driving operational efficiency throughout the interview lifecycle. This team of coordinators delivers exceptional candidate experiences while managing Tier 1 operations, including ATS data upkeep and interview plan maintenance. You will partner with recruiting leadership, People Operations, and systems teams to architect scalable workflows for a hypergrowth AI company. This role offers the chance to build a coordination function from the ground up, shaping the future of professional services with agentic AI.
What You'll Do7
- 1Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence.
- 2Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training.
- 3Own Tier 1 operational backlog, including creating and closing job requisitions, ATS data upkeep, and interview plan maintenance.
- 4Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates.
- 5Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support scaling.
- 6Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency.
- 7Serve as an escalation point for scheduling and coordination issues, ensuring a high-quality candidate and interviewer experience.
Requirements5
- 15-8+ years experience in recruiting operations or coordination, with progressive team management responsibility.
- 2Proven track record building and managing a coordination team in a high-growth, fast-paced environment.
- 3Deep expertise in ATS platforms like Ashby, Greenhouse, or Lever and workflow automation tools.
- 4Strong analytical mindset, using data to drive process improvements and inform stakeholder decisions.
- 5Excellent cross-functional communication skills, influencing without authority across recruiting, People Operations, and hiring managers.
Salary Insight
$180 - $220k per year
Location
Required Skills
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