Leasing Specialist, Mount Ridge Property Management & Resident Services
Overview
Own leasing at Mount Ridge with 266 units, delivering exceptional customer service at scale. You will convert leads to tours and residents, create community events, and collaborate with the team to match prospects with the right homes. This role blends sales, hospitality, and resident relations in a fast paced environment. What sets this role apart is hands on events, strong resident engagement, and a clear path to impact through consistent follow ups and market knowledge.
What You'll Do10
- 1Build and manage lead flow to tours and leases, driving occupancy goals
- 2Design and execute resident events to foster community and retention
- 3Deliver outstanding customer service to prospects and residents, resolving issues promptly
- 4Follow up with prospects consistently to convert interest into tours and leases
- 5Articulate product value and market positioning to drive informed decisions
- 6Collaborate with team to tailor solutions to prospects and residents
- 7Maintain accurate records and communication across platforms
- 8Support rotating Saturday schedules while maintaining a 40 hour work week
- 9Respond to inquiries with professionalism and clarity
- 10Maintain product and market knowledge to stay competitive
Requirements10
- 1Leasing experience and/or training strongly preferred
- 22+ years in sales hospitality or customer service; related exp considered
- 3General office administrative experience with strong verbal and written communication
- 4Self-motivated with an outgoing personality and rapport building ability
- 5Strong people skills and the ability to understand real needs through conversations
- 6Ability to work rotating Saturdays within a 40 hour week
- 7Valid driver’s license and access to a vehicle
- 8Demonstrated conflict resolution and de escalation abilities
- 9Proven ability to manage multiple tasks and priorities in a fast paced setting
- 10Commitment to excellent customer service and resident satisfaction
Salary Insight
$42 - $46k per year
Location
Required Skills
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