Guest Services Representative Orlando Health Jewett Orthopedic Institute
Overview
The Guest Services Representative will own patient experiences delivering exceptional care at Orlando Health Jewett Orthopedic Institute. This full‑time onsite position supports our renowned orthopedic and sports medicine programs while collaborating with multidisciplinary teams. We seek a compassionate professional who thrives in a dynamic healthcare environment.
What You'll Do7
- 1Escort guests to in‑hospital destinations and provide personalized assistance throughout their stay
- 2Maintain up‑to‑date knowledge of hospital departments to direct guests accurately
- 3Deliver courteous communication via phone or face‑to‑face interactions
- 4Conduct regular rounds in patient areas to anticipate and resolve needs
- 5Partner with Social Services to arrange transportation and lodging for patients and families
- 6Present a professional appearance that reflects Orlando Health standards
- 7Uphold confidentiality and adhere to all applicable policies and regulations
Requirements3
- 12 years of customer service experience in a healthcare or hospitality setting
- 2High School diploma or equivalent
- 3ADA compliant attendance record
Salary Insight
Salary not disclosed in listing
Similar open positions
Explore active roles that match your skills and interests.
ORTHO OIC ORTHOPAEDIC IMMEDIATE CARE LLC
VerifiedFront Desk Patient Services Representative, Orthopedic Immediate Care
Own the patient front desk experience at Ortho OIC Orthopaedic Immediate Care, a busy orthopedic clinic. You will manage check-in, insurance verification, scheduling, and payments. You will work PRN weekends, supporting a collaborative clinical team. This role is the face of the clinic, setting the tone for quality care.
Orlando Health
VerifiedFront Office Assistant - Cancer Institute - Orlando Health
You will own front desk operations for the Orlando Health Cancer Institute in Lake Mary, handling patient registration, scheduling, and insurance verification for a high-volume oncology practice. You'll work with Epic and Cadence scheduling systems, supporting a multidisciplinary team across six treatment sites. This role is the first point of contact for patients and families, directly impacting satisfaction and care coordination. You'll join a 100-year legacy healthcare system with 24 hospitals and comprehensive benefits starting on day one.
Orlando Health
VerifiedSenior Front Office Assistant OBGYN
Join Orlando Health Physician Associates as a Senior Front Office Assistant. This bilingual role supports physicians with administrative duties at our Kissimmee clinic. You will manage scheduling, record filing, and patient communication while upholding high standards of compliance and excellence.
Rehabilitation Center of Orlando
VerifiedSocial Service Assistant Rehabilitation Center Orlando
The Social Service Assistant will own and manage resident support services at the Rehabilitation Center of Orlando. This full-time onsite role offers competitive pay and benefits while making a direct impact on resident lives.
Beth Israel Deaconess Medical Center, Inc.
VerifiedPatient Service Rep Ortho Call Center
You will direct patient access to the Ortho Call Center at Beth Israel Deaconess Medical Center. In this role, you will answer, screen, and process a high volume of incoming calls, schedule appointments, and coordinate diagnostic tests. Working with a dedicated team in a fast-paced medical environment, you will use Microsoft Office and centralized scheduling systems to manage patient flow. This position offers the opportunity to make a direct impact on patient care by ensuring timely and accurate scheduling.
search
VerifiedConcierge Orlando
Concierge who delivers personalized guest experiences at Four Seasons Resort Orlando. Provide exceptional hospitality and manage guest interactions with warmth and professionalism.