Concierge Orlando
Overview
Concierge who delivers personalized guest experiences at Four Seasons Resort Orlando. Provide exceptional hospitality and manage guest interactions with warmth and professionalism.
What You'll Do11
- 1Assess guest needs and add personal touches to ensure satisfaction
- 2Offer expert recommendations using local knowledge
- 3Handle all guest inquiries promptly and resolve complaints
- 4Process packages faxes and mail accurately
- 5Maintain up-to-date information on local attractions and partnerships
- 6Coordinate with vendors for theatre sports concerts and events
- 7Store and retrieve guest deliveries efficiently
- 8Utilize software to input special arrangements and ensure billing accuracy
- 9Work mobile positions requiring continuous standing
- 10Flexible scheduling including weekends and holidays
- 11Demonstrate fluency in English and legal U.S. work authorization
Requirements5
- 1Prior experience in Front Desk or Front Office
- 2Ability to lift carry up to 50 lbs over 20 feet
- 3Full range of motion for retrieving luggage
- 4Mobile position with continuous standing
- 5Strong communication and problem-solving skills
Salary Insight
Salary not disclosed in listing
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