Group Manager -Payments Business Development & Partnerships - QB Payments

Overview

Job Overview FY27 is a pivotal year for QB Payments. We’re pursuing several major initiatives to accelerate Total Payment Volume and deepen our role in how small businesses get paid. At the same time, the broader payments landscape is shifting quickly — card networks, acquirers, fintechs, frontier LLM’s are racing to define agentic commerce, stablecoin rails, and embedded finance, all of which intersect directly with QuickBooks’ own ambitions. We are looking for a Head of Payments Partnerships to lead this agenda. This position requires strong strategic problem-solving and communication skills, the ability to influence and develop productive partnerships at all levels of the organization, and a strong understanding of Intuit’s mission and values. This is a role with broad exposure to senior leaders across GBSG and the Services Segment. You will lead a team, reporting to the Director of Business Development, and work closely with our Payments leadership, Product, Commercial, Engineering, Risk, and Ops teams to address our customers’ AR problems and accelerate growth. The Opportunity QB Payments sits at the center of Intuit’s Center of Money strategy, and partnerships are a primary lever for both defending and extending our position. You will own the full partner portfolio across several active and emerging fronts: Payment ecosystem partners — card networks, acquirers, wallets, and alternative payment methods that expand acceptance, reduce settlement costs, and improve approval rates Embedded finance and BNPL — building on the Affirm partnership model to expand financing options at checkout and improve conversion for higher-ticket transactions AI and agentic commerce — positioning QB Payments and QBO as the system of record inside emerging agent-mediated transaction flows (e.g., MPP/ACP-style protocols), as card networks, Stripe, and others race to define this space Ecosystem integration partners — working with AP and adjacent software providers to remove seams across the customer`s broader tech stack, ensuring a seamless payments experience regardless of which tools a QB business uses to run its operations

What You'll Do20

• 1Own the Partnership Lifecycle
• 2Lead full-cycle business development for our payments business, QB Payments
• 3Develop and maintain executive-level relationships with key partner counterparts
• 4Oversee ongoing partner management, strengthening relationships with key payment partners and resolving escalations with the appropriate internal teams
• 5Set and Influence Strategy
• 6Define the multi-year partnership strategy for the payments business, including prioritization frameworks, partner segmentation, and go-to-market models
• 7Drive the strategy and prioritization of key partnership initiatives, including structuring and negotiating new opportunities
• 8Develop clear points of view on build vs. buy vs. partner decisions, and bring well-structured recommendations to Payments and GBSG leadership
• 9Proactively identify whitespace opportunities at the intersection of Intuit’s SMB and Mid-Market customer base, data assets, financial products, and partner distribution capabilities
• 10Act as a subject matter expert on payment trends, rules, and regulations, sharing insights with internal stakeholders and tracking fast-moving developments across agentic commerce, stablecoin infrastructure, and embedded finance
• 11Drive Cross-Functional Execution
• 12Partner closely with Product to translate partnership requirements into roadmap inputs, supporting the development and rollout of new payment products and capabilities
• 13Collaborate with Risk and Finance to structure deals that are commercially sound, risk-policy aligned, and poised for accelerated growth
• 14Work with Marketing to develop co-marketing and co-distribution playbooks, and elevate QB Payments’ influence in the ecosystem through joint product development and strategic initiatives
• 15Coordinate with Legal and Compliance on deal structuring, data-sharing frameworks, and regulatory considerations
• 16Support Quarterly Business Reviews with key merchants by providing insights on payment partnerships and developments
• 17Operate as a Senior Leader Lead and develop a team responsible for managing and expanding our payment partnerships, with a proven ability to mentor and build high-performing talent
• 18Represent the Payments BD function in cross-GBSG forums, including the QB Product Partnerships annual planning process
• 19Foster strong cross-functional collaboration across global teams including Product, Engineering, and Commercial
• 20Deliver executive-ready outputs: one-pagers, strategy briefs, and board-quality narratives that clearly articulate opportunity, tradeoffs, and path to value

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