General Manager, Restaurant Operations & Pizza Delivery
Overview
You will own a Domino's franchise location, managing daily operations, team performance, and profitability. You'll lead a crew of 10-20, driving sales and customer loyalty while ensuring food safety and quality. This role offers a clear path to multi-unit leadership within Domino's global network. You'll balance hands-on coaching with strategic planning, making every shift count in a fast-paced environment.
What You'll Do9
- 1Build and lead a high-performing team, recruiting, training, and developing crew members to meet Domino's standards.
- 2Own the financial health of the store, managing profit and loss, cash handling, and weekly reports to hit sales targets.
- 3Drive sales growth through local marketing, community engagement, and in-store promotions that boost weekday and weekend volume.
- 4Manage inventory levels and food preparation processes to minimize waste and ensure freshness.
- 5Enforce strict food safety and sanitation protocols, maintaining compliance with local health codes and Domino's policies.
- 6Schedule staff shifts and labor costs to balance service speed with budget targets.
- 7Deliver exceptional customer service by resolving complaints and conducting team meetings to reinforce service standards.
- 8Coordinate food and beverage ordering with suppliers, tracking delivery timelines and stock accuracy.
- 9Use Domino's point-of-sale systems to run real-time sales reports and adjust staffing or marketing tactics accordingly.
Requirements8
- 12+ years in restaurant management, preferably in quick-service or delivery-based operations.
- 2Proven track record of achieving sales and profit targets, with strong financial acumen in cash handling and P&L analysis.
- 3Hands-on experience with inventory management, food safety compliance, and team scheduling.
- 4Excellent communication skills, able to motivate and develop a diverse team.
- 5Flexibility to work evenings, weekends, and holidays as needed.
- 6High school diploma or equivalent; some college coursework in business or hospitality is a plus.
- 7Basic computer proficiency for reporting and ordering systems.
- 8Ability to stand for long periods and lift up to 25 pounds.
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