General Manager, Pizza Delivery & Operations
Overview
You will own the daily operations of a Domino's store, managing cost controls, inventory, cash, and customer relations. With 3-5 years of prior leadership experience, you will lead a team of 10-20 crew members and shift leads. You will report to the franchise owner and work alongside a supportive operations team. This role offers flexible scheduling and performance bonuses based on store metrics.
What You'll Do8
- 1Manage cash and inventory controls to hit cost targets within the first 90 days.
- 2Build customer loyalty through direct feedback and issue resolution.
- 3Train and coach crew members on food safety and service standards using Domino's training tools.
- 4Schedule shifts and allocate labor based on QSR forecasting.
- 5Audit food safety protocols each shift to comply with local health codes.
- 6Troubleshoot POS and delivery tracking tech issues in real time.
- 7Drive store sales by promoting online ordering and delivery channels.
- 8Own the opening and closing procedures, including security and cleanliness.
Requirements8
- 13-5 years in restaurant or retail leadership.
- 21+ years managing a P&L or cost center.
- 3High school diploma or equivalent.
- 418+ years old.
- 5Proven ability to train and develop team members.
- 6Experience with inventory and cash handling systems.
- 7Basic math skills for cost and variance analysis.
- 8Valid food handler certification within 30 days.
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