General Manager, Domino's Franchise Operations
Overview
You will own daily operations at a high-volume Domino's location, managing a team of 10-20 staff and driving $1M+ in annual sales. You will report to the franchise owner and coordinate with delivery drivers, insiders, and shift leads. This role offers a clear path to multi-unit management for operators who master systems and people.
What You'll Do10
- 1Direct all in-store operations from open to close, ensuring POS order accuracy and inventory stock levels
- 2Lead a team of 10-20 crew members, scheduling shifts and enforcing Domino's brand standards
- 3Own the delivery dispatch board, assigning routes and monitoring driver efficiency
- 4Execute daily food prep and oven calibration to meet Domino's quality specs
- 5Reconcile cash drawer and credit card transactions against POS reports each shift
- 6Recruit, train, and coach new hires on customer service and safety protocols
- 7Drive local marketing campaigns, including direct mail flyers and door hangers
- 8Audit store cleanliness and equipment maintenance, scheduling deep cleans with sanitization checklists
- 9Review sales data and labor costs to adjust staffing and inventory orders
- 10Resolve customer complaints on phone and in person, turning issues into repeat business
Requirements8
- 12+ years in restaurant or retail management, including P&L ownership
- 2High school diploma or equivalent; ServSafe certification preferred
- 3Proficiency with POS systems and Microsoft Excel for inventory and labor
- 4Valid driver's license with clean record for delivery coverage
- 5Ability to lift 50 pounds and stand for 8-hour shifts
- 6Flexible schedule including nights, weekends, and holidays
- 7Strong verbal and written communication skills for order processing
- 8Proven ability to multiply, add, and make change accurately
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