General Manager, Domino's Franchise Operations
Overview
You own the entire store: staffing, schedules, inventory, and daily operations. This role runs a high-volume Domino's location with full P&L responsibility. You lead a team of 10-20 crew members and managers, driving sales and service standards. You make the call on hiring, training, and performance. This is a chance to run a business with real ownership, backed by a national brand.
What You'll Do10
- 1Hire, train, and schedule all store crew and managers, building a reliable team for every shift.
- 2Manage daily store operations, from opening to closing, ensuring food quality and delivery times hit target.
- 3Drive sales growth through local marketing, upselling, and maintaining high customer satisfaction scores.
- 4Forecast labor and food costs, adjusting schedules and orders to hit profitability goals.
- 5Ensure compliance with safety, sanitation, and company policies across every shift.
- 6Resolve customer complaints quickly, turning issues into repeat business.
- 7Develop assistant managers to take on expanded duties, preparing them for promotion.
- 8Oversee inventory counts and place weekly orders to keep supplies stocked without waste.
- 9Track performance metrics like delivery times, order accuracy, and ticket averages, adjusting tactics daily.
- 10Run weekly meetings to align the team on targets, celebrate wins, and address gaps.
Requirements8
- 12+ years managing a quick-service or retail store with direct P&L responsibility.
- 2Proven record of building and scheduling teams in a high-turnover environment.
- 3Ability to work flexible shifts, including nights and weekends, especially peak hours.
- 4Strong math skills for cash handling, inventory, and profit calculations.
- 5Experience with POS systems and basic Microsoft Excel for scheduling and reporting.
- 6Clean driving record and valid license for occasional delivery backup or bank runs.
- 7High school diploma or equivalent; some college or ServSafe certification a plus.
- 8Track record of coaching employees to improve performance and reduce turnover.
Salary Insight
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