Front Desk Patient Financial Services Representative, Banner Health
Overview
Own patient flow from check-in to payment posting at a Desert Ridge clinic. Collaborate with care team to verify eligibility, obtain authorizations, and collect patient liability for accurate reimbursement. This role sits in a fast paced revenue cycle environment with a focus on customer service and compliance. What sets this role apart is the opportunity to contribute to streamlined patient experiences and reimbursement outcomes across multiple departments.
What You'll Do9
- 1Build patient registrations and check-in data for accurate intake
- 2Verify insurance eligibility and document pre-certifications and authorizations
- 3Calculate and collect patient liability and explain financial policies to patients
- 4Enter payments and perform daily reconciliation while balancing cash drawer
- 5Schedule patient visits and procedures aligning with payor requirements
- 6Maintain proactive communication with patients and care teams to optimize flow
- 7Assist with patient record requests and proper documentation
- 8Provide a range of patient services to support efficient clinic operations
- 9Operate under structured routines in a high pace environment with sound judgment
Requirements5
- 1High school diploma or equivalent
- 21+ years of experience in patient financial services, financial collection services, or insurance industry
- 3Ability to manage multiple tasks with minimal supervision
- 4Strong interpersonal, oral, and written communication skills
- 5Proficiency with standard office software including word processing, spreadsheets, and databases
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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