Front Desk Coordinator, Wellness Studio Scheduling
Overview
You will own the client experience at Cardinal Massage and Lymphatic Therapy, welcoming every guest and managing the full schedule through Mangomint. You will coordinate all booking and client communication through a streamlined app and messaging system, ensuring a calm and organized studio flow. You will collaborate with a small wellness team to support therapists with room setup and linen folding. This part-time role offers a peaceful, predictable schedule and one free monthly massage or lymphatic therapy session. If you value a quiet, professional environment balanced with study time, this role fits you.
What You'll Do7
- 1Welcome every client with a warm, professional greeting and create a positive first impression.
- 2Manage the daily schedule using Mangomint, handling appointments, rescheduling, and cancellations.
- 3Handle all client communication through the studio's app and messaging system instead of phone calls.
- 4Prepare treatment rooms by setting up linens and ensuring a seamless experience for therapists.
- 5Fold and stock linens to maintain a tidy, ready-to-go studio environment.
- 6Use quiet downtime for studying after completing all front desk and studio tasks.
- 7Support weekend and afternoon shifts to cover the studio's most requested hours.
Requirements6
- 11+ year of front desk or customer service experience in a wellness, spa, or similar setting.
- 2Proficiency with booking software, ideally Mangomint or similar scheduling platforms.
- 3Comfort with digital communication tools, including apps and messaging systems.
- 4Availability for 25 hours per week, including Mondays and Tuesdays 11-4pm and weekend afternoon/evenings.
- 5Punctuality and reliability with a mature, professional demeanor.
- 6Ability to interact warmly with a diverse range of clients in a calm environment.
Salary Insight
$25k per year
Location
Required Skills
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