Front Desk Coordinator Ny Medical Weight Loss
Overview
NY Medical Weight Loss seeks a dependable detail-oriented Front Desk Administrator to run daily clinic operations. This full-time onsite role serves as primary patient contact, manages medication orders, supports clinical and sales teams, and converts leads into appointments. Ideal candidate is organized, communicates warmly, and thrives in fast-paced medical environment.
What You'll Do13
- 1Provide patient communication via phone text and in person responding promptly and professionally
- 2Manage weekly medication-reorder outreach handling patient dose questions ordering and pickup logistics
- 3Track and process medication orders using ClinicSuite ensuring correct amounts and documentation
- 4Prepare and verify medication labels including patient name prescribing doctor medication dose lot number and expiration date
- 5Schedule and send patient pickup notifications according to appropriate timelines
- 6Call and follow up with leads answering program questions and booking consultations prioritizing same-day appointments
- 7Maintain accurate CRM by moving leads and patients through stages such as booked no-show canceled and enrolled
- 8Review team documentation and charges to ensure sales tags and records are complete
- 9Assist patients during in-clinic visits handling pickups and body-contouring appointments
- 10Support team members with patient questions scheduling issues and clinic needs
- 11Review weekly staff schedule confirming appointment coverage
- 12Monitor inventory reordering office supplies probiotics supplements and medications/B12
- 13Support monthly sales reviews and manage patient financing payment follow-ups
Requirements5
- 12+ years front desk patient coordinator administrative or customer service role medical MedSpa or wellness experience preferred
- 2Excellent written verbal communication warm patient-first manner
- 3Strong organizational skills sharp attention to detail comfortable managing high message and task volume
- 4Comfort with CRM systems spreadsheets SMS messaging platforms and practice management software
- 5Ability to handle sensitive patient and payment information with discretion and accuracy
Salary Insight
$46 - $56k per year
Location
Required Skills
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