Front Desk Associate, Gym Membership Sales
Overview
Front Desk Associate at Rovia120 onsite in Phoenix join a welcoming team. You will greet guests, answer inquiries, and assist with membership sales to grow our community. You will give tours, handle front desk operations, and support member needs in a part-time role with potential for growth and commissions. This role blends customer service, sales, and administrative tasks in a fitness facility.
What You'll Do10
- 1Greet and check in members and guests in a friendly and professional manner
- 2Provide excellent customer service and assist with questions or concerns
- 3Answer incoming phone calls and respond to membership or facility inquiries
- 4Provide information about memberships, programs, amenities, and services
- 5Give facility tours to prospective members
- 6Assist prospective members in selecting the best membership option
- 7Complete new membership sign-ups and assist with basic member questions
- 8Follow up with prospective members by phone, text, or email
- 9Contribute to membership sales goals with commission potential
- 10Process purchases and transactions at the front desk
Requirements10
- 1Friendly, outgoing, and comfortable starting conversations with new people
- 2Dependable, punctual, and professional
- 3Strong customer service and communication skills
- 4Comfortable discussing memberships and asking prospective members to join
- 5Ability to follow up consistently with prospective members and leads
- 6Ability to multitask and stay organized in a busy environment
- 7Comfortable using computers and learning membership management or lead-tracking software
- 8Ability to work independently and take initiative
- 9Experience in customer service, sales, front desk, hospitality, retail, or fitness is preferred
- 10Interest in health and fitness is a plus
Salary Insight
$18 - $20k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Planet Fitness
VerifiedFront Desk Associate, Fitness Center Customer Service
Own the front desk at a Planet Fitness club with over 2,400 locations, greeting members and guests while keeping the club clean and welcoming. Support daily operations from check-in to billing, and promote memberships. Work with a team that values community and member experience. This role stands out for its focus on creating a judgment-free environment.
Connection Point Church
VerifiedFront Desk Attendant, Fitness Center & Customer Service
You will own front desk operations at The ROC Fitness Center, handling memberships, class registrations, and daily operations. You'll greet members, manage phone inquiries, and maintain a clean, welcoming space. This part-time contract role offers flexible hours across mornings, evenings, and weekends. You'll work with Microsoft Excel and our Membership Management System to track fees and memberships accurately.
Planet Fitness - NJ/MA One World Fitness
VerifiedMember Services Representative, Fitness Gym
You will own the front desk experience at Planet Fitness, greeting members and guests with energy and warmth. You'll handle check-ins, answer phones, sign up new members, and give tours, ensuring every interaction leaves a positive impression. Joining a small team of fitness enthusiasts, you'll partner with managers to keep the club spotless and welcoming. This seasonal role offers direct exposure to gym operations and member relations.
Planet Fitness - CA
VerifiedCrew Member, Customer Service & Front Desk
Own the front desk experience at a high-traffic Planet Fitness club, greeting members and guests with energy and professionalism. You will manage check-ins, new member sign-ups, and account updates while keeping the club spotless. You will work closely with the management team to resolve member concerns and ensure a welcoming atmosphere. This role is ideal for someone with a passion for fitness and a knack for customer service.
Absolute Recomp
VerifiedMember Services Representative, Fitness & Sales
You will own the front-desk experience at Absolute Recomp, handling member check-ins, inbound calls, and membership sales at a high-volume Dallas fitness studio. You will join a tight-knit team of 5-7 fitness professionals who prioritize member retention and cleanliness. This entry-level role includes full training on sales techniques and immediate incentive eligibility, so you can earn bonuses from day one. Unlike typical front-desk jobs, you will also lead facility walkthroughs and equipment demos to keep members engaged.
Cornerstone Clubs
VerifiedMember Services Specialist, Fitness Front Desk
You will own the front desk experience at Cornerstone Clubs, a premier Health and Wellness Facility in Central Bucks County, handling membership inquiries, class registrations, and point of sale transactions. You will join a customer service team that values reliability and attention to detail, with weekend and evening shifts available. This part-time role offers a year round schedule with potential to grow to full time. You will make a direct impact on member satisfaction and daily operations, from new member enrollments to facility tours.