Front Desk Agent Fairmont Washington DC
Overview
Accor seeks passionate Front Desk Agents to join the Front Office Team at the Fairmont Washington DC. This role offers competitive compensation and growth opportunities. The position focuses on delivering exceptional guest experiences.
What You'll Do10
- 1Check-in and check-out processes
- 2Process cash and credit card transactions
- 3Post all transactions and maintain accurate bills
- 4Assist guests in person and by phone
- 5Take advance reservations and handle special requests
- 6Ensure warm guest welcomes upon arrival
- 7Maintain correct guest reservations and profiles
- 8Stand for extended periods
- 9Follow all standard operating procedures and policies
- 10Perform other assigned duties
Requirements12
- 1Excellent written and verbal communication skills
- 2Detail-oriented mindset
- 3Problem-solving abilities
- 4Positive and team-oriented attitude
- 5Strong interpersonal skills
- 6Highly organized and results-oriented
- 7Ability to work flexible schedules including weekends and holidays
- 8Previous Front Office experience preferred
- 9College/University degree in a related field
- 10Knowledge of Opera Property Manager systems
- 11Legal authorization to work in the United States without sponsorship
- 12Physical stamina to stand and lift up to 30 pounds
Salary Insight
$50 - $54k per year
Location
Required Skills
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