Escrow Specialist, Mortgage Servicing & Analysis
Overview
The Escrow Analysis Specialist owns escrow analyses for mortgage loan accounts at Cascade Financial Services in a fast-paced environment. They ensure compliance with RESPA, investor guidelines, and company policies while delivering exceptional service to borrowers. The role collaborates with tax, insurance, customer service, and servicing teams and seeks opportunities to improve processes and efficiency. This position is onsite in Phoenix with potential remote work opportunities and offers a comprehensive benefits package.
What You'll Do5
- 1Build annual, interim, and final escrow analyses for mortgage accounts and adjust payments to resolve shortages or surpluses
- 2Review escrow discrepancies, tax and insurance disbursements, and borrower inquiries to maintain accurate account activity
- 3Analyze and resolve escrow issues by coordinating with tax authorities, insurers, and internal teams
- 4Monitor escrow exceptions and maintain loan records within the servicing system for audits and regulatory examinations
- 5Identify process improvements to increase operational efficiency and accuracy
Requirements5
- 12+ years of mortgage servicing experience with escrow analysis preferred
- 2Knowledge of escrow accounting, taxes, hazard insurance, flood insurance, and mortgage servicing practices
- 3Understanding of RESPA and applicable mortgage servicing regulations
- 4Proficiency with Microsoft Office, particularly Excel
- 5Experience with mortgage servicing platforms such as Loanserv, MSP, or similar systems
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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