Entry Level Communications Associate, Moving Services & Customer Support
Overview
The role owns daily customer and client communications, scheduling coordination, and operational updates for residential and commercial moving services at scale in Phoenix. You will join a supportive team focused on accuracy, responsiveness, and professional service. This position offers paid training and growth opportunities in a hands-on environment.
What You'll Do7
- 1Build daily customer communications via phone, email, and scheduling systems to ensure timely updates
- 2Respond to client inquiries regarding moving services and appointments to drive satisfaction
- 3Coordinate communication between customers, dispatchers, and moving crews to align on timelines and expectations
- 4Maintain accurate customer records and scheduling information to support operations
- 5Support office staff with administrative and communication-related tasks to keep workflows organized
- 6Help resolve customer concerns professionally and efficiently to preserve trust
- 7Deliver excellent customer service throughout the moving process to reduce friction
Requirements5
- 1High school diploma or equivalent
- 2Strong written and verbal communication skills
- 3Basic computer and data entry proficiency
- 4Excellent organizational and multitasking abilities
- 5Professional demeanor and customer-focused attitude
Salary Insight
$40 - $58k per year
Location
Required Skills
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