Enterprise Solutions Engineer - Voice AI Solutions at Bland
Overview
Solutions Engineer at Bland leads technical discovery and proof of value for enterprise customers. Owns pre-sales motion and partners with AEs to demonstrate platform capabilities. Focuses on ROI and technical differentiation in voice AI for regulated industries.
What You'll Do11
- 1Lead technical discovery with prospects to assess call center workflows and AI readiness
- 2Identify Bland's technical differentiators around reliability and security
- 3Configure demos showcasing real-world automation scenarios
- 4Scope POVs with clear success criteria and timelines
- 5Drive urgency in evaluations through defined next steps
- 6Act as credible technical voice for InfoSec and executive stakeholders
- 7Collaborate with FDEs on handoff and implementation readiness
- 8Contribute to POV templates and technical documentation
- 9Provide honest assessments of platform capabilities and limitations
- 10Partner closely with AEs on win strategies and deal execution
- 11Help define standards for Solutions Engineering at scale
Requirements10
- 14–8+ years of Solutions Engineering or technical pre-sales experience at B2B SaaS
- 2Proven experience leading technical discovery and POCs for enterprise clients
- 3Strong understanding of technical evaluation frameworks and scope management
- 4Ability to configure demos and understand APIs without needing LLM expertise
- 5Commercial awareness of regulated industries and contact center operations
- 6Experience with voice AI, conversational platforms, or CPaaS solutions
- 7Background in API-driven automation or workflow optimization
- 8Comfort operating in ambiguity at early-stage companies
- 9Interest in AI voice technology and enterprise workflow transformation
- 10Startup experience shaping pre-sales motions
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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