Employee Lifecycle Associate at Ramp
Overview
Ramp seeks an Employee Lifecycle Associate to lead employee experience and communications. This role focuses on onboarding offboarding and benefits operations. The ideal candidate thrives in a high-agency environment and prioritizes impact over credentials. Ramp empowers builders to shape financial workflows for millions of dollars annually.
What You'll Do11
- 1Own employee experience and communications across onboarding offboarding relocations benefits and leaves of absence
- 2Develop and maintain employee communications documentation and AI-powered Help Desk guidance
- 3Partner with Lifecycle Analysts and Lifecycle Manager to deliver scalable employee experiences
- 4Create SOPs and operational resources to ensure consistency and efficiency
- 5Respond to employee questions and improve processes through feedback and data analysis
- 6Collaborate cross-functionally with Recruiters Managers and external vendors
- 7Support benefits operations including intake tracking and compliance audits
- 8Audit and reconcile benefits data with payroll and finance teams
- 9Serve as backup for benefits and leave operations
- 10Design onboarding guides leave toolkits and offboarding guidance
- 11Improve self-service knowledge base and employee support processes
Requirements9
- 13-5+ years of People Operations HR Operations or benefits administration experience
- 2Proven ability to communicate with employees about sensitive topics with clarity and empathy
- 3Strong data management skills including auditing and reconciliation
- 4Experience with HRIS systems such as Workday Paylocity or Deel
- 5Familiarity with benefits administration platforms like Fertility HRA or One Medical
- 6Excellent judgment and attention to detail in high-volume environments
- 7Ability to learn and administer HRIS tools
- 8Preference for candidates with benefits administration or group retirement plan experience
- 9Knowledge of US and UK healthcare coverage options
Salary Insight
$112 - $154k per year
Location
Required Skills
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