Desktop Support Analyst Robert Half Minneapolis
Overview
We are seeking a Desktop Support Analyst to lead onsite technology projects across Minneapolis Minnesota. This contract role focuses on preparing deploying and supporting end-user devices in office settings. The ideal candidate travels between locations resolves hardware and software issues efficiently and delivers dependable technical assistance throughout each project lifecycle.
What You'll Do13
- 1Prepare image configure and deploy laptop and desktop equipment for project based rollouts at assigned sites
- 2Travel to healthcare facilities and related locations throughout the Minneapolis metro area to complete refreshes relocations and other endpoint support initiatives
- 3Diagnose and resolve issues involving PC hardware Windows 10 Microsoft Office applications and general workstation performance
- 4Install update and troubleshoot standard business software as well as healthcare related applications used by end users
- 5Support network and account access needs by working with connectivity tools Active Directory and user profile configuration
- 6Provide remote assistance to virtual or offsite employees using remote support tools to address technical problems promptly
- 7Move set up and replace computer equipment as needed during project activity including handling devices and materials up to 50 pounds
- 8Maintain clear documentation of completed deployments technical issues and resolution steps to support project progress and consistency
- 9Demonstrate 5+ years of experience providing desktop support workstation deployment or related technical support services
- 10Show strong working knowledge of PC hardware desktop troubleshooting and hands on support for Windows based environments
- 11Gain experience supporting Microsoft Office Windows 10 and common endpoint software in a business setting
- 12Develop familiarity with Active Directory user account administration and basic network connectivity troubleshooting
- 13Possess capability to install and support both mainstream business applications and specialized healthcare software tools
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading cross functional teams
- 35+ years experience providing desktop support workstation deployment or related technical support services
- 45+ years working knowledge of PC hardware desktop troubleshooting and hands on support for Windows based environments
- 53-5 seasons experience with Microsoft Office and Windows 10
Salary Insight
$42 - $52k per year
Location
Required Skills
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