Dental Front Desk Receptionist, Philadelphia
Overview
You own the patient experience at a cosmetic dental practice in Center City Philadelphia, managing front desk operations for a team of dental professionals. You greet patients, schedule appointments, process payments, and verify insurance, ensuring smooth daily flow. You partner with the doctor and staff to uphold HIPAA compliance and drive practice growth. This role offers the chance to work with the latest dental technology in a welcoming, high-end environment.
What You'll Do9
- 1Greet incoming patients and check out outgoing patients, managing a busy front desk with a positive demeanor.
- 2Answer all incoming phone calls, schedule appointments, and manage the patient calendar using dental software.
- 3Process credit card, check, and cash payments, and make deposits into the business bank account.
- 4Handle insurance payments and present Explanation of Benefits to patients, verifying dental insurance coverage.
- 5Provide patients with pre-procedure and post-procedure instructions, demonstrating thorough knowledge of dentistry.
- 6Focus on increasing revenue by presenting financial solutions and case presentations to boost case acceptance.
- 7Control costs to meet monthly budgets, maximizing patient flow and productivity.
- 8Ensure office compliance with OSHA, HIPAA, and safety policies, partnering with dentists and associates.
- 9Support practice growth by implementing internal and external marketing strategies.
Requirements9
- 12+ years of dental office experience as a front desk receptionist.
- 2Patient coordination experience, managing schedules and patient interactions.
- 3Outstanding written and verbal communication skills.
- 4Friendly, positive demeanor with patients and team members.
- 5Strong administrative and organizational skills.
- 6Computer proficiency, with experience in dental software (e.g., Dentrix, Eaglesoft).
- 7Willingness to learn new computer programs.
- 8Thorough knowledge of dentistry and dental procedures, including dental coding and billing.
- 9Ability to verify dental insurance and process insurance claims.
Salary Insight
$42 - $52k per year
Location
Required Skills
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