Front Desk Receptionist – Philadelphia Ophthalmology Associates
Overview
Customer‑focused Front Desk Receptionist at Philadelphia Ophthalmology Associates. Provide exceptional care, manage appointments, handle admin tasks, and ensure smooth front office operations. Seeking a professional who creates a positive patient experience.
What You'll Do12
- 1Greet patients, visitors, and vendors professionally
- 2Check patients in and verify demographics insurance and documentation
- 3Answer phone calls and address inquiries about appointments services and policies
- 4Schedule confirm and reschedule appointments and manage provider calendars
- 5Send appointment reminders and follow‑up communications
- 6Maintain accurate patient records in the EMR system
- 7Scan file and organize patient documents and correspondence
- 8Verify insurance eligibility and collect copayments deductibles and balances
- 9Process payments provide receipts and assist with registration forms
- 10Coordinate patient flow and maintain a clean welcoming reception area
- 11Order supplies monitor inventory and support clinical administrative staff
- 12Ensure HIPAA compliance and protect confidential information
Requirements9
- 1High school diploma or equivalent
- 2Minimum one year customer service reception or medical office experience
- 3Strong communication and interpersonal skills
- 4Proficiency with computers Microsoft Office and office equipment
- 5Ability to multitask in a fast‑paced healthcare environment
- 6Excellent organization and attention to detail
- 7Previous experience in ophthalmology optometry or medical practice
- 8Knowledge of medical terminology insurance verification processes
- 9Bilingual skills preferred
Salary Insight
$40 - $52k per year
Location
Required Skills
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