Dental Front Desk Associate Omni Dental Group
Overview
We seek a motivated and detail-oriented Dental Front Desk Associate to join our team at Omni Dental Group. The ideal candidate will provide excellent customer service and manage patient interactions while supporting clinical staff.
What You'll Do11
- 1Greet patients warmly verify insurance information and schedule appointments using EHR systems like Epic Meditech or eClinicalWorks
- 2Manage patient check-in and check-out processes while maintaining accurate documentation
- 3Handle medical billing and collections including Medicare and health insurance claims ensuring HIPAA compliance
- 4Maintain organized medical records and ensure confidentiality of patient information
- 5Assist with medical coding procedures including CPT ICD-9 ICD-10 coding
- 6Respond promptly to patient inquiries via phone or in person demonstrating excellent phone etiquette
- 7Support clinic operations by managing appointment scheduling confirming upcoming visits and coordinating with clinical staff
- 8Utilize Microsoft Office tools for administrative support tasks such as filing data management and report generation
- 9Manage previous experience working in a medical or dental office environment with strong clerical skills
- 10Proficiency in EMR/EHR systems such as Epic Meditech Athenahealth or eClinicalWorks
- 11Knowledge of health insurance processes including medical billing claims submission and insurance verification
Requirements10
- 1Previous experience working in a medical or dental office environment with strong clerical and administrative skills
- 2Proficiency in EMR/EHR systems such as Epic Meditech Athenahealth or eClinicalWorks
- 3Knowledge of health insurance processes including medical billing claims submission and insurance verification
- 4Understanding of medical terminology clinical confidentiality policies and health information management standards
- 5Experience with medical coding (CPT ICD-9/10) and documentation review
- 6Excellent communication skills both on the phone and face-to-face
- 7Bilingual abilities are a plus
- 8Strong computer skills including typing (10 key typing) Microsoft Office applications and data entry accuracy
- 9Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- 10Demonstrated professionalism with a focus on patient service excellence and office management
Salary Insight
$50 - $62k per year
Location
Required Skills
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