Damage Prevention Spec Associate
Overview
Review locate ticket requests electronically and interpret GIS mapping symbols to determine field locate needs. Analyze electronic requests while maintaining quality and proportional volume. Learn underground damage prevention regulations and handle basic customer interactions.
What You'll Do8
- 1Analyze electronic locate ticket requests and interpret GIS distribution map symbols
- 2Distinguish colors on mapping systems
- 3Follow complex mapping directions
- 4Maintain continuous ticketing flow
- 5Provide basic customer service to excavators
- 6Escalate complex issues to specialized teams
- 7Comprehend and apply underground damage prevention laws
- 8Interpret facility location request details
Requirements8
- 1High school diploma or GED
- 2Two years of damage prevention experience
- 3Ability to distinguish colors
- 4Knowledge of AEP Ticket Management System
- 5Proficiency with AEP GIS Mapping
- 6Independent work capability
- 7Analytical and problem-solving skills
- 8Effective communication abilities
Salary Insight
$37 - $56k per year
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