Customer Service Shift Leader Tide Cleaners

We seek an enthusiastic Guest Service Representative at Tide Cleaners to represent our brand across multiple NJ locations. This role focuses on delivering exceptional guest experiences through expertise in fabrics and fashion while assisting with cleaning and finishing needs. Ideal candidates are outgoing friendly individuals with strong communication skills and a passion for fashion. Opportunities exist to expand into delivery services across Summit New Providence Ridgewood and Wayne NJ. This position offers growth potential within a dynamic retail environment.

You will own the customer experience at a busy dry cleaning store, handling 5+ orders per day with a smile. You will work Tuesday and Thursday afternoons, supporting a small family-owned team. This role suits someone who thrives on human interaction and problem-solving, with no prior experience required. You will get full training, but your genuine care for people sets you apart. Join a place where customers are treated like family and every shift has a personal touch.

As a Shift Lead, you own store operations during assigned shifts, directing the daily activities of full-time and part-time team members when the Store Manager and Assistant Store Managers are absent. You ensure the store meets company standards for quality, safety, security, and sanitation while providing excellent customer service. You handle opening and closing procedures, cash management, and emergency response, and you escalate issues to Store Management. You act as the first contact for media and regulatory visitors, protecting store property and funds. This role suits a dependable, flexible leader who thrives in a hands-on retail environment.

Domino's Franchise

Verified

1d agoWashington, District of Columbiapayroll

Lead daily oversight and execution of sales costs employee retention customer service food quality cleanliness and sanitation. Ownership of front of house and back of house operations. Drive performance excellence across all shifts.

Lead and support Store Leader to achieve store goals including guest service sales and expense management. Drive associate engagement and operational excellence. Foster a guest-focused team environment through relationship building and proactive feedback. Manage conflict and coach using company processes. Empower associates through individualized development and decision-making involvement. Lead by managing change and making data-driven hiring recommendations. Meet store and personal goals while maintaining financial performance. Co-lead floor sets and manage inventory logistics. Ensure loss prevention and accurate banking. Train new staff and handle payroll. Control workflow through planning and delegation. Execute tasks within time frames and complete opening/closing procedures. Adhere to loss prevention practices and report incidents. Communicate with executives and maintain brand aesthetic. Lift 30 lbs regularly.

Domino's Franchise

Verified

1d agoWashington, District of Columbiapayroll

Team Washington, Inc. seeks a Shift Leader to oversee daily operations and drive performance. This role leads staff in delivering exceptional service and maintaining high standards across sales costs and customer satisfaction.