Customer Service Representative, Pizza Delivery & In-Store
Overview
You own the guest experience at a high-volume Domino's franchise store on 740 S. Olive Street in downtown Los Angeles. You take orders, manage phone calls, and keep the front counter running smoothly during peak hours. You work alongside a tight-knit team of insiders and drivers, all focused on speed and accuracy. This role gives you real-world skills in POS systems, order management, and customer relations, with clear paths to shift lead or manager within the franchise network.
What You'll Do7
- 1Answer incoming calls using the POS system and take accurate orders for pickup and delivery within the first 30 days.
- 2Greet every customer with a smile, take in-person orders, and handle cash and card payments through the cash register.
- 3Assist in the make line during rush hours, building pizzas to spec and boxing them for drivers.
- 4Keep the front counter and dining area spotless, restocking supplies and wiping down surfaces between rushes.
- 5Support the team by folding boxes, prepping ingredients, and rotating stock in the walk-in cooler.
- 6Handle order handoffs to drivers, verifying each delivery bag matches the ticket.
- 7Close the store on assigned shifts, counting the till and locking up per franchise policy.
Requirements8
- 116 years or older with a work permit if under 18.
- 26+ months in a customer-facing role (retail, food service, or similar) preferred.
- 3Basic math skills for cash handling and order totals.
- 4Clear spoken English and a professional phone manner.
- 5Flexible availability including weekends, evenings, and some holidays.
- 6Ability to stand for 6-8 hour shifts and lift up to 50 lbs.
- 7Comfort using computers and touchscreens for order entry.
- 8Positive attitude and a willingness to learn the Domino's system.
Salary Insight
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