Customer Service Rep - Domino's Pizza Los Angeles
Overview
You will own the front-of-store experience at a high-volume Domino's franchise location on Pico Blvd, handling orders and customer interactions during peak hours. You'll join a tight-knit team that values speed and accuracy, with a culture focused on growth and recognition. This role stands out for its flexible scheduling, offering a chance to earn respect and rewards while learning the pizza craft from the ground up.
What You'll Do10
- 1Answer incoming calls professionally and process customer orders with precision using our POS system.
- 2Greet walk-in customers, take orders, and handle payments while keeping the front counter clean and organized.
- 3Assist with pizza preparation and oven tending during rush periods to ensure timely delivery of hot, quality products.
- 4Operate the cash register, make correct change, and balance the drawer at the end of each shift.
- 5Support delivery drivers by verifying orders, loading drinks, and coordinating dispatch during high-volume windows.
- 6Apply basic math and logic skills to determine order totals, discounts, and delivery zones.
- 7Multitask between phone calls, in-store customers, and order assembly without losing focus or accuracy.
- 8Maintain a positive, smiling demeanor even during busy hours to foster a welcoming environment.
- 9Follow food safety and cleanliness standards, including regular hand washing and surface sanitizing.
- 10Adapt to changing shift schedules, including weekends and evenings, to meet staffing needs.
Requirements9
- 116+ years of age or older.
- 2Availability to work weekends, days, and evenings.
- 3Strong verbal communication and active listening skills for phone and in-person interactions.
- 4Basic proficiency with computers and POS systems.
- 5Ability to lift and carry up to 50 lbs.
- 6Proven ability to multitask and switch tasks quickly while maintaining accuracy.
- 7Positive attitude and self-motivation, with a willingness to learn and excel.
- 8Reliable transportation to the Pico Blvd location.
- 9Authorization to work in the United States.
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