Customer Service Representative, Pizza Delivery
Overview
You are the first contact for every customer who calls our Domino's stores, handling orders with professionalism and optimism. As a Customer Service Representative, you will train on our POS system and gain confidence working with customers. Flexible hours and advancement opportunities make this role a key step into restaurant management. You'll be the voice of MAC Pizza, the largest Domino's franchise in Texas, taking pride in every interaction.
What You'll Do7
- 1Answer incoming calls and place orders with accuracy using the POS system.
- 2Greet customers with a smile and a positive attitude, ensuring a pleasant experience.
- 3Resolve customer questions about menu items, pricing, and delivery times.
- 4Operate the cash register and handle payments, including credit cards and cash.
- 5Maintain a clean and organized front counter area.
- 6Support team members with order preparation during peak hours.
- 7Upsell menu items and promotions to increase order value.
Requirements6
- 11+ year in customer service or food service preferred.
- 2Ability to work flexible hours, including evenings and weekends.
- 3Strong verbal communication and active listening skills.
- 4Basic math skills for cash handling.
- 5Must be at least 16 years old to apply.
- 6Reliable transportation to and from work.
Salary Insight
Salary not disclosed in listing
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