Customer Service Representative, Domino's Pizza
Overview
You will be the first contact for every customer who calls our stores, creating a pleasant experience with professionalism and optimism. You will receive training on our computer system and gain confidence through working with customers. As part of the MAC Pizza family, you will enjoy flexible hours and advancement opportunities. This role stands out because you represent the largest Domino's franchise in Texas, with a supportive team culture.
What You'll Do8
- 1Answer incoming calls with a smiling face and a great attitude.
- 2Take customer orders accurately using the POS system.
- 3Resolve customer questions and concerns promptly.
- 4Upsell products to increase order value.
- 5Maintain a clean and organized front counter area.
- 6Process payments via cash, credit, and mobile apps.
- 7Coordinate with delivery drivers to ensure timely order dispatch.
- 8Assist with in-store pickup orders and customer greetings.
Requirements7
- 11+ years in customer service or retail.
- 2Great attitude and a smiling face.
- 3Ability to work flexible hours, including evenings and weekends.
- 4Basic math skills for cash handling.
- 5Strong verbal communication skills.
- 6Ability to stand for long periods and lift up to 25 lbs.
- 7Reliable transportation to work onsite.
Salary Insight
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