Customer Service Representative, Field Sales & Account Management
Overview
You own face-to-face client meetings and account retention for Level Up Connections in the Philadelphia area. You work directly with business owners and retail customers, driving market share for energy, telecom, and tech clients. You join a team that values people skills over pedigree, with a path to branch management. This role stands apart with its award-winning training program and daily coaching toward entrepreneurial thinking.
What You'll Do7
- 1Meet with new business clients and retail customers face-to-face to present product offerings.
- 2Build product knowledge after training to answer questions and close deals.
- 3Act as the key liaison between client and customer, resolving problems with integrity.
- 4Create positive customer experiences that drive repeat business and referrals.
- 5Manage and retain accounts through regular follow-up and relationship-building.
- 6Develop team skills through collaboration and shared goal-setting.
- 7Handle account management tasks, including onboarding and ongoing support.
Requirements7
- 1People-Oriented: the ability to communicate with business owners in person.
- 2Task-Oriented: the ability to achieve short and long-term goals without direct supervision.
- 3Team-Oriented: the ability to work with others, with a passion for helping others and collaboration.
- 4Positivity-Oriented: the ability to see the good in situations and people, and appreciate challenges.
- 5Goal-Oriented: the ability to set and reach goals without micro-management, and to motivate themselves and others.
- 6Background in retail, restaurant, or hospitality is a plus.
- 7Comfort with in-person, face-to-face interaction with the public.
Salary Insight
$38 - $64k per year
Location
Required Skills
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