Customer Service Rep, Domino's Pizza & Order Processing
Overview
You will own the customer experience at a high-volume Domino's store, taking phone and in-person orders with speed and accuracy. Our team processes 200+ orders per shift, and you'll keep the line moving. Work alongside a crew that values diversity and promotes from within, with many managers starting as reps. This role offers hands-on training and a clear path to management, making it perfect for people who thrive on fast-paced service.
What You'll Do8
- 1Take and process customer orders over the phone and in person using the POS system and touch screen interfaces.
- 2Operate all store equipment, including ovens, slicers, and mixers, following safety guidelines.
- 3Stock ingredients from delivery area to storage, work area, and walk-in cooler to maintain inventory levels.
- 4Prepare food products, including pizza and sides, according to Domino's quality standards.
- 5Handle cash and make correct change using a calculator, ensuring accurate monetary transactions.
- 6Clean the facility and equipment daily, including floors, counters, and restrooms.
- 7Assist with unloading delivery trucks and organizing the storage area.
- 8Provide friendly, efficient service to customers, resolving issues and ensuring satisfaction.
Requirements8
- 118+ years of age.
- 2Ability to add, subtract, multiply, and divide accurately using a calculator.
- 3Basic math skills for making correct monetary change.
- 4Strong verbal and written communication to take orders and interact with customers.
- 5Hand-eye coordination for rapid, precise movements on a keyboard or touch screen.
- 6Comfort working in varying temperatures, from 36°F in cooler to 90°F+ in work areas.
- 7Tolerance for food odors, cornmeal dust, and cramped spaces.
- 8Ability to handle hot surfaces up to 500°F and sharp edges safely.
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