Customer Service Rep, Automotive Dealership
Overview
You will own the front desk at Nashville Toyota North, greeting guests and managing phone calls in a high-volume dealership. You will cross-train on back desk tasks, issue temp tags through our online system, and keep deal folders ready for sales. You work 12 PM to 8 PM, Monday to Friday, with weekends off. This role suits a calm, organized professional who thrives on varied administrative duties.
What You'll Do7
- 1Greet customers as they enter the showroom, making them feel welcome and comfortable.
- 2Answer incoming calls promptly and direct them to the correct personnel.
- 3Maintain a calm, professional tone when handling upset customers.
- 4Cross-train to support the back desk area and handle additional tasks as needed.
- 5Issue temporary tags using the online system and ensure accuracy.
- 6Prepare and maintain deal folders for the sales team.
- 7Keep the front desk area clean and organized at all times.
Requirements5
- 1At least 18 years old
- 2Valid driver's license and clean driving record
- 3Authorization to work in the U.S.
- 4Excellent customer service skills
- 5Front desk experience preferred but not required
Salary Insight
$35k per year
Location
Required Skills
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