Domino's Franchise
Domino's FranchiseVerified Source

Customer Service Rep at Domino's Pizza

Onsite · New York, New York
Posted August 12, 2026
payroll

Overview

You will own the customer experience at a busy Domino's store, handling orders, payments, and pizza prep with speed and accuracy. You'll work with a tight-knit team of Store Team Members and Managers to keep service times low and quality high. This role offers flexible scheduling, overtime, and a clear path to shift lead or assistant manager for top performers.

What You'll Do8

  • 1Greet every customer with a smile and take orders over the phone and at the counter using the POS system.
  • 2Assemble pizzas and sides on the make line, following Domino's recipes for portion and quality.
  • 3Handle cash and card payments, balance your drawer at shift end, and process refunds per Domino's policy.
  • 4Use the Domino's tracker to monitor delivery times and communicate with drivers to keep orders on schedule.
  • 5Stock ingredients and supplies on the make line, rotating dough, cheese, and sauce to meet food safety standards.
  • 6Clean and sanitize the front counter, dining area, and restrooms every shift to maintain a safe work environment.
  • 7Assist with opening or closing procedures, including locking up and setting the alarm for night shifts.
  • 8Support the manager on duty with daily inventory counts and prep lists for the next day's rush.

Requirements6

  • 118+ years old (state law for food service employment).
  • 2Legally authorized to work in the United States.
  • 3Basic math skills for cash handling and order totals.
  • 4Ability to stand for 8+ hours and lift 25 pounds (dough trays and ingredient boxes).
  • 5Availability to work evenings, weekends, and holidays as scheduled.
  • 6No prior experience required; paid training on POS systems and food safety provided.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationNew York, New York

Required Skills

Customer serviceFood safetyTeam member safetyStore technology operationStore operations assistance
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