Customer Service Rep at Domino's Pizza
Overview
You own the front counter and phone lines at a busy Domino's Pizza store, handling orders with speed and a smile. You work with a tight-knit team to beat the rush and keep customers happy. This role is ideal for students or anyone needing flexible hours, with clear paths to management and franchise ownership.
What You'll Do8
- 1Take customer orders in person and over the phone, entering them accurately into the POS system.
- 2Handle cash and card payments, making correct change and processing transactions quickly.
- 3Answer customer questions about menu items, delivery times, and store policies.
- 4Prepare drinks, sides, and desserts, and bag orders for carryout or delivery.
- 5Keep the front counter and dining area clean and stocked with supplies.
- 6Resolve customer complaints with a calm, helpful attitude, escalating to the manager when needed.
- 7Support the team during peak hours by helping with food prep or boxing pizzas.
- 8Upsell menu items and promotions to increase order value.
Requirements8
- 118+ years old to work with the POS system and handle cash.
- 26+ months customer service experience, preferably in a fast-food or retail setting.
- 3Strong verbal communication skills for phone and in-person interactions.
- 4Ability to stand for 4-8 hours during a shift and lift up to 25 pounds.
- 5Basic math skills for cash handling and order totals.
- 6Flexible availability including evenings, weekends, and holidays.
- 7Willingness to cross-train in food prep and other store roles.
- 8A positive attitude and the ability to stay calm during rush periods.
Salary Insight
Salary not disclosed in listing
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