Customer Account Advisor Bilingual Spanish Aaron's
Overview
Aaron's Customer Account Advisors coach customers to drive payment collections and lease renewals while building lasting relationships. This role focuses on phone and face-to-face interactions to move customers toward ownership. Success requires empathy strong communication and negotiation abilities. The position involves managing accounts scheduling and supporting sales initiatives.
What You'll Do10
- 1Build relationships through phone and in-person calls to encourage lease renewals
- 2Sell lease agreement benefits emphasizing timely payments
- 3Assist in meeting daily weekly and monthly revenue targets
- 4Handle merchandise returns and coordinate guest deliveries
- 5Maintain vehicle cleanliness and accurate maintenance records
- 6Load and secure products safely in company vehicles
- 7Operate vehicles securely following safety protocols
- 8Support sales efforts as needed
- 9Complete weekly vehicle and route documentation
- 10Ensure product integrity during quality assurance checks
Requirements9
- 1United States residents aged 21 with valid driver license and MVR
- 2Canada residents age 18 with applicable DOT certification
- 3High school diploma or equivalent preferred
- 4Two years retail customer service experience preferred
- 5Ability to lift 50 lbs independently and 300 lbs with dolly
- 6Bilingual Spanish proficiency
- 7Strong interpersonal communication and multitasking skills
- 8Excellent telephone etiquette and ability to work varied hours
- 9Professional appearance and adherence to brand standards
Salary Insight
$29 - $33k per year
Location
Required Skills
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