Aaron's, Inc.Verified Source

Customer Accounts Advisor Aaron's Inc

27K–29K
Onsite · Dallas, Texas
Posted August 12, 2026
payroll

Overview

Aaron’s seeks dynamic Customer Accounts Advisor to drive payment collections and lease renewals. This role offers competitive pay and benefits while fostering meaningful customer relationships. Ideal candidates thrive in fast‑paced settings and excel at building trust through empathy and clear communication.

What You'll Do10

  • 1Build relationships with customers via phone and face‑to‑face interactions to advance lease agreement renewals
  • 2Sell benefits of timely payments to encourage customer satisfaction
  • 3Assist Customer Account Managers in meeting daily weekly and monthly revenue targets
  • 4Handle merchandise returns and coordinate guest deliveries
  • 5Maintain accurate account records and certify merchandise in the Quality Assurance Center
  • 6Complete weekly vehicle maintenance and route sheets while safely operating company vehicles
  • 7Load and secure products in company vehicles and assist Sales Team as needed
  • 8Perform tasks requiring lifting capacity up to 300 lbs using dolly assistance
  • 9Adhere to DOT certification requirements and comply with driver qualification policies
  • 10Maintain professional appearance and uphold Aaron’s brand standards

Requirements9

  • 1U.S. residents age 21 with valid driver’s license and clean MVR
  • 2Canadian residents age 18 with applicable DOT certification
  • 3High school diploma or equivalent preferred
  • 4Two years retail or customer service experience
  • 5Excellent interpersonal communication and multitasking abilities
  • 6Strong telephone etiquette and ability to work varied hours 8 am to 9 pm
  • 7Physical capability to lift 50 lbs independently and 300 lbs with dolly
  • 8Ability to drive company vehicles safely and comply with safety protocols
  • 9Commitment to Aaron’s brand values and customer service excellence

Salary Insight

$27 - $29k per year

Location

Typeonsite
LocationDallas, Texas

Required Skills

customer servicecommunicationempathynegotiationpersuasionmulti-taskingorganizational skillstelephone etiquettecomputer skillsvalid driver's licensevehicle operation
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