Community Relations Coordinator, Senior Living Sales
Overview
You will own the sales pipeline for a 200+ unit senior living community, driving occupancy from inquiry to move-in. You partner with the Director of Community Relations and Executive Director to hit occupancy goals and build a waitlist. You manage the CRM lead tracking system, coordinate events, and tour prospective residents. Your work directly impacts the community's reputation and financial health. This role demands a blend of hospitality, sales acumen, and operational precision.
What You'll Do9
- 1Greet visitors and answer phones with the goal of capturing key marketing information.
- 2Conduct tours of the community for prospective residents and families.
- 3Maintain accurate prospect records in the CRM lead tracking system.
- 4Support the Director of Community Relations in executing resident referral programs.
- 5Complete all move-in paperwork and collect rent monies prior to move-in.
- 6Assist new residents with acclimating to the community during their first week.
- 7Coordinate marketing and sales events alongside the Director of Community Relations.
- 8Monitor apartment inventory and update traffic and census reports weekly.
- 9Serve as liaison between the community and referral sources.
Requirements10
- 1Bachelor’s Degree in Business or Marketing preferred.
- 22+ years of sales or marketing experience in senior living or healthcare.
- 3Proven ability to close deals and convert leads into residents.
- 4Excellent telephone and verbal communication skills.
- 5Strong organizational skills with the ability to manage multiple tasks.
- 6Proficiency with Microsoft Office suite and CRM tools (e.g., Salesforce, Yardi).
- 7Ability to relate well to the senior population.
- 8Self-directed with strong follow-through.
- 9Must be physically able to give tours and assist residents.
- 10Fluent in English with excellent listening skills.
Salary Insight
$79k per year
Location
Required Skills
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