Client Care Representative for Veterinary Clinic and Front Desk Operations
Overview
Client Care Representative at a modern AAHA-accredited veterinary hospital in Surprise, AZ. Owns first impressions, client communication, and front-desk operations for a high-volume practice. Work with a supportive team in a 4-day, 10-hour shift schedule to ensure smooth appointments and exceptional client experiences.
What You'll Do5
- 1Build welcoming client interactions and assist pets at check-in and check-out
- 2Manage multi-line phone systems and document client information accurately
- 3Schedule, confirm, and manage appointments while maintaining proper records
- 4Coordinate with departments and ensure patient files are prepared and up to date
- 5Maintain a clean, organized reception area and uphold hospital standards
Requirements5
- 1High School Diploma or GED
- 2At least 2 years of customer service experience in an animal hospital
- 3Familiar with veterinary terminology and protocols
- 4Ability to manage cash handling and financial transactions
- 5Willingness to work Sundays
Salary Insight
$37 - $44k per year
Location
Required Skills
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