Cisco IVR Developer | Nityo Infotech Corporation
Overview
Design and own interactive voice response systems at scale to deliver seamless customer communication experiences. Lead development of DTMF-based IVR applications while ensuring robust production support. This role drives innovation in telephony solutions and shapes future communication platforms. The ideal candidate thrives in fast-paced environments and seeks growth opportunities within a dynamic team.
What You'll Do6
- 1Build scalable DTMF-based IVR applications leveraging Cisco Voice Portal and related technologies
- 2Design intuitive IVR architectures that enhance user experience and operational efficiency
- 3Own end-to-end development lifecycle including debugging and performance optimization
- 4Collaborate with cross-functional teams to integrate IVR solutions into enterprise workflows
- 5Scale IVR platforms to meet growing customer interaction demands
- 6Drive continuous improvement through code reviews and process automation
Requirements5
- 15+ years of experience developing IVR systems with expertise in Spark and Airflow for data pipeline management
- 2Proficiency in AWS Certified solutions for cloud-based telephony infrastructure
- 3Strong background in React and Kubernetes for modern application deployment
- 4Demonstrated ability to manage complex IVR projects across multiple seasons
- 5Certification in CPC Card for advanced IVR development practices
Salary Insight
$120 - $140k per year
Location
Required Skills
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