Center Operations Manager 2 - Plasma Center
Overview
You will manage daily donor center operations at a high-volume plasma collection facility, ensuring compliance with FDA and OSHA regulations. Your team of 10-15 staff will rely on you to maintain production, safety, and quality standards. You will work closely with quality assurance and regulatory affairs, leading continuous improvement and CAPA initiatives. 3+ years of people management experience is required for this role.
What You'll Do10
- 1Maintain compliance with FDA, OSHA, CLIA, and GMP regulations across all center operations.
- 2Run internal and external audits, coordinating with regulators and customers to ensure zero major findings.
- 3Drive quality improvement projects, implementing CAPA and streamlining processes to reduce deviations by 20%.
- 4Enforce safety policies and train staff on EHS procedures, reducing incident rates and maintaining a clean facility.
- 5Oversee equipment maintenance and sample storage, ensuring -40°C freezers and all devices operate within SOPs.
- 6Manage production goals and inventory, cutting waste and aligning with fiscal targets.
- 7Conduct performance reviews and provide coaching, building a team ready for advancement.
- 8Act as a Designated Trainer, certifying staff in all production areas and adapting training to individual needs.
- 9Lead daily walkthroughs, resolving bottlenecks and maintaining high donor satisfaction.
- 10Optimize staff schedules and payroll, balancing labor costs with effective coverage.
Requirements10
- 11-3 years of people management experience, including hiring and training.
- 21-3 years in operations or process management, preferably in a regulated environment.
- 3Bachelor's degree preferred, or equivalent experience.
- 4Trained in all production areas, with ability to perform phlebotomy and sample handling.
- 5Experience with fiscal management and budgeting practices.
- 6Strong written and verbal communication skills, with ability to interact with regulators.
- 7Proficiency with office software, including MS Office and inventory systems.
- 8Ability to stand for extended periods and lift up to 35 lbs.
- 9Willingness to work weekends, holidays, and extended shifts as needed.
- 10Ability to travel up to 20% via airplane and vehicle.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Octapharma
VerifiedDonor Center Technician, Plasma Collection & Compliance
You own donor eligibility, plasma collection, and product processing at a busy donation center, ensuring safety and compliance with FDA and OSHA standards. You operate plasmapheresis equipment, monitor donor vitals, and maintain strict quality control. This role sits within a collaborative team focused on donor experience and regulatory integrity. You'll get hands-on with automated systems and cold-chain logistics, with direct impact on every donation.
Octapharma
VerifiedCenter Director 1 Octapharma Indianapolis
This role orchestrates daily center operations ensuring personnel management product oversight donor flow and resource functionality. The Center Director will maintain compliance with FDA OSHA CLIA and GMP standards ensure certifications/licenses remain current and lead CAPA initiatives. Host regulatory audits support quality improvements and contribute to best practices. Promote safety health and environmental policies resolve safety concerns perform preventive maintenance manage donor assets and partner with vendors for shipments. Achieve production targets while optimizing costs inventory and purchase orders. Conduct performance evaluations develop staff plans execute corrective actions and make hiring decisions. Ensure HR policy adherence assist investigations and foster positive culture through mentorship. Direct employee training onboarding retraining and leadership development track certifications and collaborate with Quality and Field teams. Cultivate donor relationships drive retention referrals and growth oversee payroll staff meetings and operational KPIs. Lead marketing initiatives with corporate departments. Other duties as assigned. This is What They Will Own at scale.
CSL Plasma
VerifiedPhlebotomist - Plasma Collection | CSL Plasma
You will own the complete plasma collection process at a high-volume CSL Plasma center, performing venipuncture and managing pheresis procedures to ensure donor safety and product quality. You will work with a team of phlebotomists and nurses, reporting to the Group Leader or Supervisor, in a fast-paced clinical environment. This role stands out for its direct impact on lifesaving plasma-derived therapies and offers cross-training in other center areas. Join a global biopharma leader with 330+ donation centers across the U.S. and Europe, and benefit from robust HSE and OSHA training.
KEDPlasma LLC
VerifiedTraveling Quality Manager, Plasma Collection
You will own plasma quality compliance across multiple collection sites, ensuring every batch meets regulatory standards. You will lead on-site audits, train center staff, and drive corrective actions. This role reports to the Regional Quality Director and works alongside operations teams to embed quality into daily workflows. KEDPlasma is part of Kedrion Biopharma, a global leader in plasma-derived therapies. You will travel 50-75% of the time, visiting centers nationwide, making this a role for someone who thrives on variety and hands-on problem solving.
CSL Plasma
VerifiedPhlebotomist - Plasma Operations
Lead plasma collection operations ensuring efficient donor experiences and high-quality product outcomes. Oversee venipuncture and pheresis processes while maintaining strict adherence to SOPs and FDA guidelines. Drive improvements in donor satisfaction and operational efficiency.
Octapharma
VerifiedPhlebotomist, Plasma Collection & Venipuncture
You will execute the plasmapheresis process at an Octapharma plasma center in Raleigh, NC, performing venipunctures and operating automated collection machines. You will ensure compliance with FDA approved SOPs, OSHA, CLIA, and GMP, maintain donor safety and product quality, and handle documentation and equipment maintenance. This contract role offers formal training and direct exposure to regulatory standards in a high-volume medical environment.