Case Manager, Shelter Services & Child Welfare in Indianapolis
Overview
Case Manager role focused on shelter care and crisis intervention for at risk children and families. Owns client progress, intake, and service planning at scale within our shelter program. You will collaborate with internal teams and community agencies to advocate and coordinate emergency shelter, assessments, and follow-up support. Join a mission-driven team delivering critical services and building durable community networks.
What You'll Do10
- 1Build and monitor client progress plans and provide coaching to families and youth to achieve goals
- 2Design and manage service plans and goals with DCS case plans and CFTMs
- 3Lead intake and needs assessments, classify crisis situations, and ensure RHYMIS/HMIS data accuracy
- 4Collaborate with schools, shelters, and community partners to coordinate transportation, referrals, and crisis response
- 5Contribute to placement updates and communicate progress with FCMs and network agencies
- 6Support on call crisis response and staff crisis management as needed
- 7Develop and maintain relationships with local social welfare agencies and shelter partners
- 8Document case notes and prepare reports for DCS Probation and RHYMIS within required timeframes
- 9Refer clients to community resources and monitor progress through ongoing evaluation
- 10Assist with data tracking, confidentiality, and adherence to Children’s Bureau standards
Requirements9
- 1Bachelor's degree in social work, counseling, psychology, or related field
- 2Valid driver’s license and ability to travel in the community
- 3Strong communication skills and responsiveness to cultural differences
- 4Knowledge of social service systems within the state
- 5Clear confidentiality practices and ability to maintain client privacy
- 6Ability to develop and sustain professional networks with key contacts
- 7Strong prioritization and time management abilities
- 81-2 years of experience in child welfare or related field
- 9Onsite ability in Indianapolis, Indiana and commitment to equal opportunity employment
Salary Insight
$47k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
WOMEN IN NEED INC
VerifiedCase Manager, Transitional Housing & Social Services
You will own the full case management cycle for families in Transitional Housing, guiding them from intake to permanent housing. You will assess needs, build Individualized Living Plans, and connect clients to benefits, healthcare, and legal aid. Working alongside Housing Coordinators and Income Building teams, you will use Trauma-Informed Care and Motivational Interviewing to help families achieve stability. This role offers the chance to make a direct impact in a supportive, mission-driven environment.
DCCCA
VerifiedFamily Preservation Services Case Manager
Lead culturally competent case management for children and families ensuring safety and stability through evidence-based practices. Own the referral process and collaborate with families to achieve positive outcomes within specified timelines. Provide weekly home visits and individualized support while maintaining detailed documentation and court reporting.
CENTRAL ARIZONA SHELTER SERVICES INC
VerifiedCase Manager, Homeless Services & Social Work
As a Case Manager at Central Arizona Shelter Services, you will own the full client journey from intake to housing stability, working directly with individuals experiencing homelessness. You will assess strengths, needs, and barriers to create personalized case plans grounded in Social Determinants of Health. Your role bridges clients to essential services and providers, advocating for their needs across a collaborative team. This position demands advanced communication skills and crisis de-escalation abilities, with a commitment to trauma-informed, client-centered care. You will thrive here by delivering measurable outcomes in a mission-driven environment.
A&C Adult and Child Health, Inc.
VerifiedSchool-Based Support Specialist | Behavioral Health | Indianapolis
You will own intensive outpatient case management for youth in Indianapolis schools, driving academic and behavioral success through direct interventions. 5+ years of experience in behavioral health is typical, with a Bachelor's degree in psychology or social work. You will coordinate with families, schools, and community providers, using EHR systems to document care. This role stands out for its dual focus on school and home support, with crisis intervention and outreach as core functions.
GODDARD RIVERSIDE COMMUNITY CENTER
VerifiedCase Manager, Social Services & Trauma-Informed Care
Case Manager owns a caseload of 25 families at a supportive hotel program in New York City. You will deliver trauma-informed services using evidence-based models like motivational interviewing and person-centered planning. Join a social justice focused team at Goddard Riverside, part of the Integrated Support Hotel Program. You will advocate for families, coordinate with NYC DOE, and help them secure permanent housing.
WinShape Foundation
VerifiedCase Manager Homes, Child Welfare & Family Support in Atlanta
The case manager will own the foster family and child advocacy role within the Greater Atlanta region, partnering with state agencies to support placement success at scale. You will work with a multidisciplinary team and churches to provide 24/7 availability during emergencies. This role focuses on building strong family supports, documentation, and in-home visits to ensure effective permanency outcomes. What makes this position unique is the opportunity to serve within a faith-based nonprofit while navigating complex child welfare systems to transform lives.