Cafe & Retail Manager, Food Service Leadership in DC
Overview
Lead cafe and retail operations for a large corporate dining program in Washington, DC, managing staff, budgets, and quality standards at scale. You will oversee daily operations, financials, and customer satisfaction across multiple units. Join a fast-growing, collaborative team delivering high-quality meals and on-site catering innovations. This role offers visibility with major corporate clients and opportunities to drive program enhancements.
What You'll Do10
- 1Build and supervise staff, scheduling and performance management to ensure smooth cafe and retail operations
- 2Design and manage financials including budget development, forecasting, and financial reporting to meet revenue and cost targets
- 3Lead inventory planning, procurement, and vendor relationships to maintain supply and quality
- 4Oversee sanitation, safety, and compliance across assigned units with focus on risk mitigation
- 5Roll out new culinary programs in collaboration with marketing and culinary teams to enhance guest experience
- 6Act as primary liaison with client, ensuring satisfaction and strong public relations
- 7Monitor market trends and adapt offerings to maintain competitiveness and quality
- 8Drive cash controls and payroll records accurate processing and reporting
- 9Coordinate training and development for hourly team members to improve service and efficiency
- 10Manage special events and functions to ensure successful execution and guest satisfaction
Requirements10
- 14+ years supervisory experience in food service operations
- 2Strong financial, budgetary and accounting skills with experience in forecasting and reporting
- 3Knowledge of retail, food and catering trends with emphasis on quality, sanitation, cost controls and presentation
- 4Culinary degree preferred or A.A. Degree with related experience
- 5Proficient in Microsoft Office, email, internet and related computer programs
- 6ServSafe Certified or equivalent food safety certification
- 7Excellent communication skills both written and verbal
- 8Leadership and coaching abilities with a track record of team development
- 9Flexibility to work varied hours including weekends as needed
- 10Knowledge of payroll and cash handling procedures
Salary Insight
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