Business Analytics Manager, Controls & Data Products
Overview
As Business Analytics Senior Manager within PNC's Data Products organization, you will own the establishment and maturity of the Controls Organization, defining the Control Hub strategy and executing its roadmap. You will lead a team of analysts and specialists, drive governance, and expand enterprise control coverage. This role partners with Risk, Compliance, Technology, and Operations to deliver scalable, data-driven insights. You will modernize reporting through Tableau and automation, directly impacting risk management and regulatory compliance. Join PNC to build a high-performing controls function from the ground up.
What You'll Do8
- 1Establish and lead the Strategic Data Products Controls Organization, defining governance frameworks and operating procedures for control lifecycle management.
- 2Build a scalable workforce model aligned with PNC's strategy, including capacity planning, resource allocation, and performance metrics.
- 3Own the strategic roadmap for Control Hub enhancement, identifying opportunities to expand coverage across business domains.
- 4Drive continuous improvement of detective controls, exception management, and control effectiveness through data-driven insights.
- 5Lead the development of executive dashboards and operational reporting, directing Tableau strategy, governance, and standards.
- 6Eliminate manual reporting by implementing automation and self-service analytics, reducing reliance on manual processes.
- 7Ensure alignment with enterprise risk management frameworks and support audit, regulatory, and compliance initiatives.
- 8Develop a high-performing team, fostering a culture of ownership, accountability, and continuous improvement.
Requirements10
- 17+ years in business analytics, controls management, risk management, data governance, or operational excellence.
- 23+ years in leadership managing teams and strategic initiatives.
- 3Advanced Tableau experience, including dashboard design, governance, and performance optimization.
- 4Strong understanding of control frameworks, operational risk management, and audit processes.
- 5Proven experience driving process automation and reducing manual operational activities.
- 6Exceptional communication, stakeholder management, and executive presentation skills.
- 7Experience with financial services, banking, or regulated industries preferred.
- 8Experience developing control management programs or platforms preferred.
- 9Familiarity with Oracle, Python, SQL, Dataiku, or cloud-based analytics solutions preferred.
- 10Knowledge of Agile delivery methodologies preferred.
Salary Insight
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