
Business Analyst, Credit Cards & Retail Banking
Overview
You will own the analysis and translation of business needs for credit card and retail banking systems at Intellisoft Technologies, handling contracts for a major financial client. Working onsite in Dallas, you will bridge product, engineering, and operations, delivering requirements that drive digital transformation and AI-backed features. Your expertise in Credit Cards, Retail Banking, and AI will directly shape the roadmap for next-gen banking solutions. This role stands out for its hybrid focus: you will not only refine legacy processes but also pilot AI use cases that reduce fraud and enhance customer experience.
What You'll Do9
- 1Analyze credit card transaction flows and translate business requirements into functional specs for engineering teams.
- 2Collaborate with product owners and developers to design solutions for retail banking platforms, integrating AI models for fraud detection and personalization.
- 3Lead discovery sessions with stakeholders to document current-state processes and identify gaps in card authorization and settlement.
- 4Build process maps and data flow diagrams using SQL queries to validate business rules and support system integrations.
- 5Own the end-to-end requirement lifecycle for digital banking features, from backlog grooming to UAT sign-off.
- 6Drive the adoption of AI tools to automate routine analysis and generate insights from transaction data.
- 7Partner with QA teams to create test plans that mirror real-world credit card use cases, ensuring zero-defect releases.
- 8Present findings and recommendations to senior leadership, translating technical trade-offs into business impact.
- 9Monitor regulatory changes in the credit card space and update system requirements to ensure compliance.
Requirements9
- 15+ years as a Business Analyst in credit card or retail banking domains.
- 2Business Analyst Certification (e.g., CBAP, PMI-PBA).
- 3Hands-on experience with Credit Card processing systems (authorization, clearing, settlement).
- 4Proven track record with Retail Banking products and digital channels.
- 5Recent experience applying AI or machine learning in a business analysis context.
- 6Strong SQL skills for data extraction and analysis.
- 7Bachelor's degree in business, information systems, or related field.
- 8Excellent stakeholder management and communication skills, with the ability to bridge business and technical teams.
- 9Experience working in an onsite, contract role within a financial services environment.
Salary Insight
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