Back Office Supervisor - Adult Care - Fulltime
Overview
Lead a fast‑paced clinic in Arlington, TX overseeing back office operations for a high‑volume adult care facility. This full‑time position offers competitive benefits and growth opportunities within Texas Health Physicians Group.
What You'll Do11
- 1Supervise team workflow to ensure efficiency
- 2Maintain accurate staff schedules aligned with volume demands
- 3Monitor employee competencies assessments and certifications
- 4Track attendance consistently with THR policies
- 5Assist Practice Manager with performance initiatives and coaching
- 6Handle employee complaints grievances and disciplinary actions
- 7Coordinate clinical scheduling and manage out‑of‑office calls
- 8Ensure regulatory compliance and maintain a safe work environment
- 9Serve as primary contact for patient and external complaints
- 10Investigate privacy and compliance issues and report breaches promptly
- 11Perform duties of Medical Records Custodian including authorization reviews
Requirements7
- 1High School Diploma or equivalent
- 2Associate’s Degree in Business or healthcare field (preferred)
- 3LVN or CMA certification (required)
- 4One year medical practice management experience (required)
- 5Four years of MA or LVN experience (required)
- 6BCLS certification upon hire
- 7Five years of experience building ETL pipelines with Spark and Airflow (required)
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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