Associate District Manager, Multi-Unit Retail Operations
Overview
You will own a portfolio of 8-15 stores in the Minneapolis/St. Paul area, driving sales, profitability, and operational excellence. You will lead a team of Store Managers and retail staff, fostering a culture grounded in Chuck & Don's and Kriser's brand values. With a hands-on approach, you will coach leaders, analyze performance metrics, and ensure exceptional customer experiences. This role offers the chance to shape district strategy and develop talent in a growing natural pet retail industry.
What You'll Do10
- 1Drive district sales and profitability goals by coaching Store Managers on consumer education, payroll management, and inventory oversight.
- 2Conduct regular store visits to evaluate sales performance, merchandising, and customer service, then implement improvement plans.
- 3Partner with the Sr. District Manager and store support teams to share insights on products, initiatives, and field execution.
- 4Analyze financial reports and operational metrics to identify growth opportunities and manage controllable expenses.
- 5Champion a personalized customer engagement model across all stores, teaching leaders the Contact, Curiosity, and Connect steps.
- 6Ensure consistent execution of visual merchandising and brand standards across the district.
- 7Collaborate with Store Operations, Buying, and Supply Chain to maintain inventory levels and meet operational standards.
- 8Recruit, interview, and select Store Managers and team members in partnership with HR.
- 9Coach and mentor store leaders to strengthen leadership capability, retention, and internal talent pipelines.
- 10Foster a culture of recognition, collaboration, and accountability, with regular in-store visits to celebrate wins and share best practices.
Requirements10
- 13+ years in multi-unit and store management within the retail industry.
- 2Bachelor's degree in Business Administration or equivalent work experience required.
- 3Knowledge of the natural pet retail industry preferred.
- 4Proven ability to identify, motivate, and retain top talent.
- 5Strong business ownership mindset with initiative and leadership by example.
- 6Ability to achieve high performance through effective team leadership and delegation.
- 7Strong analytical skills to translate insights into action plans and interpret financial reports.
- 8Proficient in MS Office applications.
- 9Must hold and maintain a valid driver's license and acceptable driving record.
- 10Comfortable working around pet hair and dander, and with small and large dogs.
Salary Insight
$80 - $108k per year
Location
Required Skills
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