Pinnacle DesignsVerified Source

Assistant Account Manager, Resort Sales & Custom Merchandise

46K–50K
Onsite · Los Angeles, California
Posted August 12, 2026
payroll

Overview

You will manage custom merchandise programs for resort accounts, coordinating artwork and product development from order to delivery. You join a 45-year-old employee-owned sales leader with award-winning service standards. Working with Account Managers, you bridge customers, internal departments, and vendors using Microsoft Office and company databases. This role stands out for its stable, growth-oriented environment and direct impact on client satisfaction.

What You'll Do8

  • 1Build rapport with resort clients, answering order status, inventory, pricing, and artwork inquiries.
  • 2Process purchase orders, changes, adjustments, and cancellations from senior account reps or customers.
  • 3Prepare artwork request templates and document all specifications in writing.
  • 4Use the company database to retrieve customer data, check stock, and enter orders timely.
  • 5Coordinate with internal departments to ensure order completion and delivery.
  • 6Attend industry trade shows, travel up to one week, meet clients face-to-face, and write orders.
  • 7Maintain knowledge of product lines, pricing, and shipping timelines.
  • 8Perform related duties assigned by supervisors, senior reps, or managers.

Requirements8

  • 13+ years in sales and customer service.
  • 2Proficiency with Microsoft Office and Windows-based environments.
  • 3Strong verbal and written communication skills.
  • 4Excellent organizational and telephone etiquette.
  • 5Troubleshooting skills for order and client issues.
  • 6Ability to handle high-volume workload and meet deadlines.
  • 7Detail-oriented with a good memory for client preferences.
  • 8Team player with exceptional interpersonal skills.

Salary Insight

$46 - $50k per year

Location

Typeonsite
LocationLos Angeles, California

Required Skills

microsoft officedatabasewindowspcemail
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