Macy’s
Macy’sVerified Source

Asset Protection Officer Macy's Raleigh

31K–46K
Onsite · Raleigh, North Carolina
Posted August 12, 2026
payroll

Overview

Asset Protection Officer at Streets of South Point location in Raleigh North Carolina offers a full time onsite payroll position focused on creating safe secure service-focused shopping environment. This entry-level role provides visibility and purpose while supporting customers and colleagues.

What You'll Do11

  • 1Serve as visible welcoming presence at store entrances and high-shortage areas deter theft and identify suspicious activity
  • 2Partner with store teams to support safety service and reduce shortages
  • 3Respond calmly and professionally to incidents medical situations and other store needs
  • 4Use technology and two-way communication devices to stay connected and support timely response
  • 5Assist with apprehensions under direction of Asset Protection leaders captains or detectives
  • 6Document theft accidents audits and other incidents through accurate reporting
  • 7Conduct operational audits and complete assigned Asset Protection tasks as directed
  • 8Support a culture of safety and service by partnering with store teams and responding appropriately
  • 9Follow company policies and legal standards related to apprehensions searches evidence handling and confidential information
  • 10Provide testimony in criminal or civil legal proceedings as needed
  • 11Maintain flexible availability including days evenings weekends and holidays with regular dependable attendance

Requirements11

  • 1Flexible availability including days evenings weekends and holidays with regular dependable attendance and punctuality
  • 2Ability to communicate effectively with customers colleagues and supervisors
  • 3Ability to read and understand employment policies safety rules and procedures in English
  • 4Strong situational awareness and ability to remain calm professional and service-focused during incidents
  • 5Ability to handle proprietary sensitive and confidential information with discretion and integrity
  • 6Current New York State Security Guard License required for jobs in New York
  • 7Comfort using technology and two-way communication devices
  • 8Physical ability to perform essential job functions such as communication collaboration and use of office and computer systems
  • 9Capacity to access and review written and electronic information and move within work environment
  • 10Capacity to sustain long periods enclosed in surveillance areas
  • 11Strength to lift move up to 30lbs and meet visual and color vision requirements

Salary Insight

$31 - $46k per year

Location

Typeonsite
LocationRaleigh, North Carolina

Required Skills

customer servicesecurity protocolsincident documentationcommunicationproblem solving
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